At Resinex India , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with us through our website, WhatsApp, social media, or directly.

1. Information We Collect

• Name, mobile number, email address
• City, pincode, or dealer location
• WhatsApp communication history (business use only)
• Website form entries (product inquiries, dealer requests)
• Facebook or Instagram comments/messages
• IP address and browser/device info via analytics tools

2. How We Use Your Information

• Responding to inquiries and product questions
• Connecting customers with nearby Resinex dealers
• Providing customer support via WhatsApp or phone
• Sending updates on new tank models or offers (with consent)
• Internal analysis to improve services and customer experience

We do not sell or rent your information to third parties.

3. Data Security

We take all reasonable steps to protect your information, including:

• Hosting the website on secure servers
• Using encrypted WhatsApp Business API
• Restricting access to authorized personnel only

4. Data Sharing

We may share your information only when:

• You request to be connected to a local dealer
• Required by law or government authorities
• Processing analytics (e.g., Google Analytics) for internal use

5. Cookies & Tracking Tools

Our website may use cookies or analytics tools to track:

• Visitor counts
• Device/browser info
• Popular product pages

You can disable cookies via your browser settings at any time.

6. WhatsApp & Social Media Communication

When you message us via WhatsApp or Facebook:

• You agree to let us respond and assist you with inquiries.
• Your messages may be stored securely for reference and quality assurance.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Correct inaccurate information
• Ask for deletion (where applicable)
• Opt out of future communications

Contact us at mail@resinexindia.com for such requests.

8. Contact Us

Resinex India
G.T. Road, Kanpur, Uttar Pradesh
📧 Email: support@resinex.in
📞 Phone: +91-9305837101
🌐 Website: www.resinex.in

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.